Tickets are dispatched within 7 working days of the sale being made. However, at busy times of year, your dispatch may be delayed with priority being given to orders with a nearing performance date. In this instance, tickets will be dispatched to you closer to the date of the performance and can take 10 - 12 working days to arrive.
If tickets do not arrive with you 2 weeks prior to the performance, you may collect the tickets from the Box Office on the night of the performance. Please bring your order reference number along and arrive at the venue 30 minutes prior to the advertised start time. The Box Office team will be happy to print duplicates for you.
E Tickets should arrive in your inbox shortly after you complete your order. A PDF should be attached - this is your tickets. If you've added a car park voucher to your ticket order, you will need your order confirmation to claim your car park voucher.