We are sending all tickets as E tickets. If you've lost your tickets, please don't worry. You can resend your E tickets via email to yourself - Just login to your account, find the booking, and click reprint. This will send the email again for you. Alternatively, you can call us on 0343 208 6000 Monday - Friday 9am - 8pm, 10am - 8pm Saturdays, and 10am - 6pm Sundays, where we can re-issue your E-Tickets for you.
You can also drop us an email at firstname.lastname@example.org to get your E tickets resent.
Our Box office is open Tuesday - Friday 4:30pm - 8:00pm, and on weekends 10am - 5pm, where we can re-issue your tickets as paper tickets.